Jacqueline is a dedicated Customer Success Manager with an
unwavering commitment to creating meaningful connections and making a positive
impact on people’s lives. With her friendly demeanor and warm personality, she
builds rapport and establishes genuine relationships with clients and
colleagues alike, allowing her to provide not only solutions but also a sense
of understanding and support.
Jacqueline graduated from University of the People with a
B.S. in Computer Science. She gained valuable customer service experience
working in sales and account management, and eventually transitioned into more
customer success-focused roles.
Jacqueline enjoys fundraising, event planning,
McDonald’s Diet Coke, and spa days. No matter who she encounters, her goal is
to make their day- whether it’s making their day a little easier or just making
them laugh.
As a Customer Success Manager here at DB Services, Jacqueline nurtures relationships with clients and identifies opportunities for growth. She conducts business reviews, communicates with key executives and other decision-makers, and ensures customer satisfaction.